One of the largest UK wheelchair services contracts gains prestigious CECOPS accreditation status
One of the largest UK wheelchair services contracts gains prestigious CECOPS accreditation status.
CECOPS’ Code of Practice for Disability Equipment, Wheelchair and Seating Services is a quality framework for procurement and provision of services. It supports the commissioning of wheelchair services across the UK. The Code is outcomes-focussed, opening up the veins to innovation and improvements. The work of CECOPS is supported by regulators and professional bodies.
Several Clinical Commissioning Groups (CCGs) jointly commissioned a large London wheelchair service, covering a population of two million.
Uniquely, under the contract the provider is expected to work to CECOPS’ outcomes, become accredited, and to evidence continuous improvement year on year for the duration of the contract using a CECOPS software solution, iCOPS®.
The jointly commissioned approach taken by the CCGs was hailed by NHS England as an exemplar approach. CCGs are expected to evidence compliance with wheelchair charter issued by The Wheelchair Leadership Alliance, and supported by NHS England. Gaining CECOPS accreditation fully supports the aims of the charter.
Mona Hayat, Director of Programmes, NHS Central London CCG, said, CECOPs provide the framework for the thorough review of standards and systems throughout the accreditation cycle, supporting continuous system improvement in the provision of high quality, safe and effective services for our service users. The North West London CCGs have benefitted from the experts in the team who have supported us to commission services that deliver improved and sustainable outcomes. We would recommend CECOPs for all commissioners of assisted technology services.
AJM Healthcare was appointed the provider last year, and recently gained CECOPS Accreditation. AJM is the first company to attain CECOPS accreditation for its service provision and clinical aspects. It was noted at the assessment for accreditation that significant improvements had been made by AJM Healthcare in the short time since they had been awarded the contract, including a significant reduction in waiting lists.
AJM’s Managing Director, Mark Perress, commented “Working with our NHS CCG partners, our flagship Wheelchair Service benefits from the CECOPS standards. Led by our Quality Manager Mike Radlett, our clinical, admin and logistics staff have worked hard over the last year to implement the Code of Practice to deliver a fully integrated service, with joined-up working practices and a service user-centric operation.”
Mike Radlett explains, “the CECOPS code of practice is much more prescriptive than other standards. It is very thorough, and details all the areas such as: eligibility, funding options, clinical assessments, specialist and children’s equipment, hospital discharge and most importantly, the involvement of Service Users and Carers.
In an environment with pressure on funding and increasing demand, CECOPS accreditation is quickly becoming the de-facto must-have requirement to guarantee clinical quality and safe solutions for wheelchair Commissioners. For service users and carers it signals quality, safety and fairness.”
If you are interested in CECOPS accreditation, please contact:
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