Name: Kevin Clegg

Telephone: 01422 204500



Profile Code test

If you would like to link the Approved Software logo from your website back to your CECOPS profile page, please copy the coding below:

<a href="" title="Soft Options (Systems) Ltd"><img src="" alt="Soft Options (Systems) Ltd" /></a>

Soft Options (Systems) Ltd

Organisation / Company: Soft Options (Systems) Ltd

Product Name: BEST (Bringing Equipment Services Together)

Product Version: V14

Approved Software Status: Enhanced

Service Area: Wheelchair Services, Community Equipment, Orthotics, Prosthetics, AAC

Date Version Produced: April 2016

CECOPS Approval Date: 24.05.2016

Renewal Date: 24.05.2019

Summary of Software:

BEST is a modular multidiscipline application to control all aspects of Clinical, Administrative and Management of equipment based services. Its modules cover Wheelchairs, Orthotics, Prosthetics, Communication Aids, Environmental Controls, AAC (Augmentative and Alternative Communication) and Equipment Services.

As well as multiservice support, BEST also supports multiple locations for the service (local and remote offices, satellite clinics etc.) and contractors (Depots and Warehouse units).

Based around an industry standard database system (Microsoft SQL), BEST allows saleable and complete management of all Clinical and Financial aspects of the service in a simple and effective manner.

Crystal Reports the ‘de-facto’ system of choice for reporting systems allows the formulation of standard suites of reports for KPI submissions as well as ad-hoc reporting when needed for one off reporting requirements. BEST uses Crystal Reports with our unique ‘Report Locator’ to allow easy searching and run a report from a library of 100’s of ready to use reports.

National coding structures, links to National as well as regional and common NHS software such as major EPR (Electronic Patient Record) provider systems allow integration and avoid duplication and possible error situations.

BEST supports national standards and uses the NHS Data Dictionary wherever possible to ensure the system can communicate and will be compatible with national systems and reporting’s structures. Notable instances of these structures are CIDS (Community Information Data Set) , NWRS (National Wheelchair Reporting Suite), RTT (Referral To Treatment) , RTA (Referral to Assessment) ,NHS CUI (Common User interface) now supporting Band 1 and Band 2 items to ensure that Patient Data (The same data is present on all screens which contain PID Patient Identifiable Data), this summary with alerts is designed to avoid any possibility of a mistaken patient record being updated, important information on screen can be instantly verified and gives unequivocal and important information to ensure the best possible care.


Henry Lumley - Group Manager - Rheumatology & Rehabilitation Says :

“We’ve been working with Soft Options for several years now. Not only does the system itself work really well; the company also offer an informed support service which has helped us develop our systems to better match our needs. Together we have designed enhancements and improvements which continue to help us achieve our local targets around efficiency and improvement. First class. “

Helen Cooper (Pennine Care NHS Foundation Trust) Says:

"Since transferring onto BEST in September 2010 everything runs much more quickly and efficiently, no more heavy stock books, no more paper patient files as we are fully electronic with all stock listed on screen. All in all, a fantastic time saver."

Lee Ratican (Stockport Wheelchair Service) Says:

“Stockport has been an independent wheelchair service for 5 years in 2012 and has continued to develop year on year. Using BEST we have continued to benefit from a database which maintains full traceability, clinical and logistical documentation. This would also not have happened without our close working relationship with all the staff at Soft Options. Here’s to the next 5 years.”