Northern Ireland sees first service accredited with CECOPS
The Community Equipment and Continence Service in Lisburn, run by HSC Business Services Organisation, has become the first CECOPS Accredited Service in Northern Ireland! The service is to be commended for having dedicated and enthusiastic staff, together with excellent performance levels and a focus on continuous improvement.
CECOPS accreditation is the prestigious award granted to organisations which comply with sector related standards. CECOPS is the independent standards body in the UK for disability equipment, wheelchair and seating services and has a Code of Practice for these services. The Code covers commissioning and governance, service provision and clinical and professional responsibilities.
The equipment service in Lisburn recently underwent a CECOPS assessment, undertaken by world leaders in quality and risk management, DNV GL.
The service is operationally responsible to the Procurement and Logistics Service (PaLS) which forms part of the Health and Social Care Business Services Organisation.
The service provides a range of different disability products and services including a customer counter service; sub store delivery service; a non-stock delivery/collection service; and a stock delivery/collection service.
Following the CECOPS assessment, the lead assessor, Aileen Orr (DNV GL) said: “This service is provided by a team of dedicated staff who work together in a safe, clean and uncluttered environment to decontaminate and recycle a variety of daily living aids. The organisation has created a supportive culture and it was clear from the assessment visit that all staff involved in the provision of the service are enthusiastic about continually improving it.”
Sir Bert Massie CBE, CECOPS Chairman, said, “Disabled and elderly people are dependent on services working to high standards to ensure they receive good quality and safe services – it is a bit hit and miss in some places currently; it is encouraging therefore to hear of the excellent service provided in Lisburn and their commitment to working with our standards. I am delighted that there has been a commitment to the CECOPS standard in Northern Ireland.”
Peter Wilson, Assistant Director from HSC Business Services Organisation said, “We are delighted to receive the accreditation from CECOPS, which recognises the high standards achieved by the Community Equipment and Continence Service. We will continue to work closely with CECOPS to ensure we comply with the Code of Practice, whilst delivering a first class service for our customers”
For further details about CECOPS please contact: